Banking sector has undergone transformation from what it was several decades ago. Today banking staff have changed in terms of their attitude and value every customer and manage to effectively provide quality service to customers. The insurance companies too have begun to get into the same sector and provide the same products and services to the customers too.

With the change in banking systems and re-engineering of their business processes, the job profiles have changed and lot of new positions and roles have opened up to professionally qualified and experienced , young talent to join the banks. Walk into a bank and you will be facilitated by the customer relationship executive backed up by domain experts.

Banks invest a lot into training and drawing up processes for all jobs at the bank. If you consider the entry level jobs of a teller and a cheque collector, you will find that they are not only trained in process and in communication with the customer, their job is highly process driven with measurements against benchmarks.

Once you get into the bank even from the entry level, the road map for building a career is good. Within a matter of two to three years, with good performance record and attitude one can be promoted to become a team leader. For further growth bank exams would need to be passed and then one can easily target to become a branch manager over a period of time.

If you get into a bank as a graduate management trainee, then you will go through extensive training in all departments doing all jobs for over two years. This will give you in depth knowledge and exposure to working in all departments of the bank, before being promoted and placed as a group leader. Once you have the depth of experience and acquire additional qualifications you will be suitable to be promoted as the manager.

The banking processes and working style has changed. Hence now there is a lot of emphasis laid on employee training especially in IT systems and customer handling. The banking hours and working days have also changed. Depending upon the location of the branch the banks might work on Sundays to be of use to the customers.

If you are evaluating the salary levels, the banking sector is on par with the rest of the industry. Depending upon the role and responsibility the slabs are fixed and increments are based on performance appraisal. What makes it more lucrative is that besides salary the bank employees are entitled to subsidized mortgage loans as well as bonus, pension and insurance too.

If you have professional qualifications or have any other degree it IT or communications etc, you have various positions available in retail banking industry which vary across departments. The positions are open from Credit Analyst, loan office, customer relationship manager, Account manager, IT manager, bank end operations to credit card operation, marketing besides IT related jobs are available with the banks.

In addition to banking jobs, the writer also frequently shares writing on banking career and legal secretary job description.

Tagged with: • • • • • • • • • • • • • •

Filed under: Law

Print This Post Print This Post

Like this post? Subscribe to my RSS feed and get loads more!