People that sign up to package holiday deals are expecting to receive an excellent service in return for their hard earned money. The holiday brochures are styled attractively and provide an image of safety and enjoyment. What they do not sign up for is becoming injured under the care of the holiday package organisers. Unfortunately, due to the failure on the part of the organisers, accidents do occur, and in these situations there is a right to claim for compensation.

UK Packaged Holidays and European Legislation makes it easier than ever to make a claim.

Organised package holiday accidents

If you obtained an injury on an organised packaged holiday, your claim for compensation can be successful if you can prove that the negligence of the package holiday organiser caused the injury.

Accidents abroad can occur in a number of different ways. On a package holiday, the Tour operators are responsible for ensuring that safety standards do not slip. It is essential to note that even a minor slip in overlooking a potential health hazard may result in an accident occurring. You may have fallen on a slippery floor, or been injured using the transport provided by the tour operators. It is possible you obtained food poisoning due to poor preparation of food. In all of these scenarios it will be possible to make a claim if you can prove that you suffered as a result of someone else.

The tour operator of your package holiday is responsible for ensuring that each part of the ‘package’ meets the required standards of the consumer. This means ensuring that your accommodation is safe and fit for purpose. The accommodation should be checked over for any risk from injury, infection, or disease. However, it must be noted that the tour operator’s liability will not extend to activities that are arranged externally by you, i.e. activities that are not included as part of the holiday package deal.

The types of claims can include:

Obtaining an injury whilst on an arranged excursion and part of the holiday package

Suffering from a accident whilst travelling or using transport arranged by the tour operator

Sustaining an injury whilst participating in a sporting activity

Poor standards in hygiene resulting in food poisoning

Falls, trips and other injury whilst on hotel premises

Non-Package Holidays

If you have suffered an injury through a non-packaged holiday, it may still be possible to claim for compensation. This can be quite tricky and will depend on a number of factors. For example, the country where your injury occurred will impact the way your claim is dealt with, as different countries are governed by different laws. In these situations, it is best to contact your personal injury solicitor who will help assess your claim and advise you on your best course of action. Our solicitors will assess your case, and aim to establish who was responsible for your injury. We will aim to help you gain the best compensation possible.

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